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Customer Service

A proactive and advisory
assistance service.

A complete advisory and technical service provided to the customer for all the phases before, during and after the purchase of a product or service by System Ceramics.

System Ceramics offers 24/24 supervision with the possibility of remote access for diagnosing and resolving any problems in real time without interrupting the production process.

Offers, also, a complete installation, start-up and testing service by a team of specialized technicians that work together with the customer and the technicians of the various departments, assuring the correct performance of all the activities until verification of the plant’s performance.

This occurs in complete safety and in full com-
pliance with the established timeframes. The know-how is gained by the customers in order to guarantee maximum professional development of their staff.


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